Shipping policy

📦 U.S. Shipping Policy

Last Updated: June 2025

Thank you for shopping with [Your Store Name]! We work with Printify’s network of print providers to create your products on demand. Below is our U.S.-only shipping and return policy.

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🕒 Order Processing Time

• All items are made to order and typically take 2–7 business days for production.

• Express items (where available) are produced in 2–3 business days.

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🚚 Shipping Options & Delivery Times (U.S. Only)

• All orders include tracking information.

• Delivery to PO boxes, military addresses, Alaska, and Hawaii may take slightly longer.

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📫 Shipping Details

• Shipping fees are calculated at checkout based on product type and shipping method.

• You’ll receive a tracking link via email once your order ships.

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🔁 Return & Refund Policy

🔒 All Sales Final

Because each item is made to order, we do not accept returns or exchanges for reasons like size, color preference, or change of mind.

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📷 Damaged or Defective Items

If your order arrives misprinted, damaged, or defective, we’ll make it right.

To request a replacement or refund:

1. Email us at MossMinimalDesignCo@gmail.com within 7 days of delivery.

2. Include your order number and clear photos of the item and the issue.

We’ll send a free replacement or issue a refund. There’s no need to return the damaged product.

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📦 Lost or Missing Packages

If your order hasn’t arrived within 10 business days after the expected delivery date, contact us and we’ll work with our print provider to resolve the issue.

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🚫 Unauthorized Returns

Returns sent to us without contacting support will not be accepted or refunded.

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📍 U.S. Shipping Only

At this time, we only ship within the United States.

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📞 Contact Us

For order issues, questions, or concerns, email:
MossMinimalDesignCo@gmail.com