Contact information
📬 Contact Information Policy
Last Updated: June 2025
We’re here to help! This Contact Information Policy outlines how you can get in touch with us, what kind of inquiries we handle, and how we manage your communications securely and respectfully.
📞 How to Reach Us
For any questions, concerns, or order issues, please contact us via:
Email: 📧 MossMinimalDesignCo@gmail.com
Response Time: Within 1–2 business days
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)
🛍️ Order Support
You can contact us for help with:
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Tracking or shipping delays
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Reporting damaged or defective items
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Lost packages
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General product or policy questions
Please include:
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Your order number
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A brief description of the issue
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Photos, if reporting a damaged or incorrect item
🧾 Non-Order Inquiries
For wholesale, partnership, or press-related questions, please reach out to the same email with the subject line:
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“Wholesale Inquiry”
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“Collaboration Request”
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“Media/Press”
🔐 Privacy and Use of Contact Information
Your contact details will only be used to communicate with you about your inquiries or orders. We will never share, sell, or misuse your email address or personal information. For full details, please see our [Privacy Policy].
📦 Shipping & Return-Related Questions
Before reaching out, you may also find answers in our:
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[Shipping Policy]
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[Return & Refund Policy]
💬 We're Here to Help
We’re a small team working hard to deliver quality print-on-demand products and great service. Thank you for your support and patience!