Refund policy

Return & Refund Policy

Last Updated: June 2025

Thank you for shopping with us! Because each item is made to order just for you, we operate under a print-on-demand model. Below is our standard return and refund policy:

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All Sales Are Final

Since each product is custom printed and made specifically for your order, we do not accept returns or exchanges due to buyer’s remorse, wrong size selection, or change of mind.

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Damaged or Defective Items

If your item arrives damaged, misprinted, or defective in any way, please contact us within 7 days of delivery. We’ll be happy to send a replacement or issue a refund if necessary.

To report an issue, please include:

• Your order number

• A description of the problem

• Clear photos showing the issue

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Wrong or Lost Orders

If your order is lost in transit or you received the wrong item, please reach out within 14 days of the estimated delivery date and we’ll work to resolve the issue quickly.

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Returns Without Authorization

Please note: Unauthorized returns will not be accepted. If you send an item back without contacting us first, we cannot guarantee a replacement or refund.

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Questions?

We’re here to help! For any questions or concerns, contact us at:
📧 [MossMinimalDesignCo@gmail.com]